Return & Exchange Policy

Exchange Policy

  • Timeframe: Any purchased product or gift can be exchanged within 30 days from the date of purchase, provided that the item is unused, unwashed, and undamaged.

  • Where to Exchange: You can exchange your items at any Barby’s retail store, or online (where a delivery fee will apply).

  • Requirements: To be eligible for an exchange, the original invoice and the item’s tags must be present at the time of the exchange.

Return Policy

  • Timeframe & Condition: Any purchased product or gift can be returned within 30 days from the date of purchase, provided that the item is unused and undamaged.

  • Refund Method: Instead of cash refunds, you will be provided with store credit valid for one full year. The credit amount will be equivalent to the value of the returned product, minus delivery fees (if free delivery was applied above the product price, the cost of delivery will be deducted).